The romance aspect of the game has been overhauled. As opposed to the previous gift and dialogue based system, romance arcs occur in reaction to story events and variables specific to each character and include sex scenes. Additionally, not all romance arcs require sex.
Customization was significantly overhauled, specifically by allowing equipment and other items to modify their appearance based on who it is equipped to. For example, if the player finds a breastplate and decided to give it to a party member; depending upon which party member received it, the breastplate would automatically adjust its shape and aesthetics in order to fit that particular character while still maintaining his or her identity. Players can customize their keeps, such as rebuilding a garden as a Chantry church or a herb garden. These upgrades have minor effects on the Inquisitions espionage, commerce or military capabilities.